Refunds
These rules apply to paid field visits, briefings, comparison walks, and harvest record reconstruction. They do not apply to goods we do not sell, to subscriptions we do not offer, or to the desktop tracking utility listed on Veve, which is not sold as a file from this site.
Eligibility
A full refund is due if we cancel a booked field day and cannot offer another day in the same harvest window you named. A full refund is also due if you cancel in writing (email to contact@deploy-centerhub.digital) more than five full days before the agreed gate time.
Timeframe
Ask for a refund within thirty days of the cancelled date or of the date you received a yield note you believe is incomplete against the written scope. Later requests are considered only where we failed to deliver the note at all.
Full or partial
If weather or spraying stops a walk after we have already travelled, we may charge reasonable travel already agreed and refund the unused remainder of the day rate. If some named plots were completed and others were not, we invoice the completed portion and refund the rest.
Non-refundable
A deposit taken to hold a harvest week is non-refundable if you cancel within five days of the gate time, except where we caused the failure (illness on our side, or double-booking). Printed extra copies already produced are non-refundable.
Work already started
Harvest record reconstruction that has begun—papers sorted, drivers called—is charged for hours already spent at the quoted rate; unused quoted time is refunded. A briefing that has started in the shed is payable in full unless we abandon it for reasons on our side.
No-shows and rescheduling
If nobody is at the agreed meeting point and we cannot reach you on the number you gave, the day is treated as a late cancel. Rescheduling because of rain or an active spray is allowed once without a fresh deposit; a second move may need a new deposit.
Materials
We do not buy seed, fertilizer, or machinery for you. Notebooks and tapes we bring remain ours. Your tickets remain yours; if you posted copies, we can return them at your request after the note is issued.
Process and method
Write to contact@deploy-centerhub.digital or telephone +12014833639 with the visit date and the reason. Refunds go back by the same method you paid, within fourteen days after we agree the amount. Bank timelines after that are outside our control.
Deposits
A deposit, when requested, is part of the visit fee and is credited on the invoice. It is not a separate product.
Exceptions
Statutory rights under the law of Georgia that cannot be waived still apply.